Refund policy

Lit Wears – Return & Refund Policy

At Lit Wears, we value your satisfaction. If you are not completely happy with your purchase, we’re here to help. Please read our return policy carefully.

1. Return Window

You can return most items within 15 days of receiving your order for a full refund or exchange.

2. Eligibility for Returns

To be eligible for a return:

Items must be unused, unwashed, and in original condition.
Items must have original tags and packaging intact.
Customized or personalized items cannot be returned unless damaged or defective.

3. Non-Returnable Items

Sale or discounted items (unless defective)

4. Return Process

Contact us at litwearsstore@gmail.com/03140058390] within 15 days of delivery.
Provide your order number and reason for return.
Our team will guide you with the return shipping instructions.

Note: Customers are responsible for return shipping costs unless the item was defective or incorrect.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.

6. Exchanges

If you want to exchange an item, contact us first.
Exchanges are subject to availability of the requested item.

7. Damaged or Incorrect Items

If your order is arrived damaged or incorrect, contact us within 48 hours of delivery with a photo.
We will arrange a replacement or full refund at no extra cost.